Privacy Policy

Last updated: 2026-06-06

Try-on API ("we," "our," or "us") operates the virtual try-on API gateway at TryOn-API.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual try-on API service.

1. Information We Collect

1.1 Account Information

Account details: Email address and name used to create and manage your account.
API keys: Keys we issue so you can authenticate requests.
Billing information: Payment details, which are processed securely by Stripe. We do not store full card numbers.

1.2 Usage Data

API usage: Request logs, API key usage, and credit consumption.
Technical data: IP address, browser type, and device information.
Performance metrics: Processing times, error rates, and service availability.

1.3 User-Submitted Content

Input images: Person images and garment images you upload for try-on processing.
Generated results: The try-on images produced from your inputs.

2. How We Use Your Information

We use the information we collect to:

Deliver the service: Process virtual try-on requests and return results.
Manage your account: Handle accounts, API keys, and authentication.
Handle billing: Process payments and manage your credit balance.
Communicate: Send service updates and respond to support inquiries.
Improve the service: Analyze aggregate usage to improve performance and features.
Maintain security: Detect and prevent fraud, abuse, and unauthorized access.
Meet legal obligations: Comply with applicable law and enforce our terms.

3. Data Storage and Security

We use industry-standard measures to protect your data:

Infrastructure: Hosted on Cloudflare's secure global network.
Encryption: Data in transit is protected with HTTPS/TLS.
Access control: Strict access controls and authentication mechanisms.

4. Data Retention

Account data: Retained while your account is active.
Usage logs: Retained for up to 90 days for monitoring and debugging.
Uploaded images: Stored temporarily during processing and deleted within 24 hours.
Generated results: Stored for up to 30 days unless earlier deletion is requested.
Billing records: Retained as required by law (typically up to 7 years).

5. Third-Party Services

We rely on a small number of trusted third-party services:

Cloudflare: Infrastructure, storage, and security.
Try-on model providers: Kling, Google, OpenAI, and FAL process your input images to generate try-on results.
Stripe: Payment processing and billing.

Each third-party service has its own privacy policy governing how it handles data. Input images are shared with a provider only to the extent needed to fulfill a try-on request you submit.

6. Your Rights

Depending on your location, you may have the right to:

Access: Request a copy of your personal data.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your personal data.
Portability: Receive your data in a structured format.
Withdraw consent: Withdraw consent for optional processing.
Object: Object to certain types of processing.

7. Cookies

The console uses minimal cookies and local browser storage for authentication and for keeping your API key in your browser. We do not use tracking cookies or third-party advertising analytics that compromise your privacy.

8. International Data Transfers

Your data may be processed in multiple regions as part of Cloudflare's global network and our providers' infrastructure. We take reasonable steps to ensure appropriate safeguards are in place for international transfers in compliance with applicable law.

9. Children's Privacy

Our service is not intended for users under 18 years of age, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate material changes by posting the updated policy on this page and updating the "Last updated" date above.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at support@tryon-api.com (TryOn-API.com).